Pros: Excellent work culture
Cons: no cons till now
Comment: awesome company to work with
Comment: Carpet cleaning service was scheduled to today and I called in the day before to confirm my service and I was told that the technician will contact me between 2 to 5pm today. I called the office early today to reconfirm and was told with the same thing. So I moved all the furniture to make things ready for the technician and then waited. It is 5:35pm now, nothing happened, no phone calls and I called the office a couple of times, no one answered the phone. I understand things can get busy but I think it shouldn't be that hard to give us a quick phone call to let us know that there is a delay. I am very disappointed with sears cleaning service, which is the worst home service that I ever had!
Pros: skilled massage therapists, pleasant, comfortable, clean studio
Comment: I haven't been there in quite awhile, but did go weekly or biweekly for awhile. Camille and Barbara are excellent, caring and skillful. The massage studio is pleasant, comfortable, and clean. And after shoveling this snow today, I need a massage! Five stars!
Pros: Absolutely none
Cons: Liar & Thief
Comment: Signed a contract on March 6, 2018 and gave $2059.50 deposit. My first sign should have been when it took over 2 months to get a permit. Went through a saleman and 2 production managers between March and July. I reached out to the owner, Mr Damon Taylor, in late July to help with the situation. He assured me a date of August 9. Day before they were supposed to start, he told me he couldn't get a dumpster. How do you not plan for a dumpster when you are scheudling 2 weeks out? It was just one excuse after another after that. I left messages asking for my money back and that I needed to move on and find someone else. In late August he assured me that he would have it done within the next few weeks. I never heard from him again. I left several messages the last week of Sept asking for my money back. He did not return my calls. Finally I sent an email threatening legal action. He emailed back right away stating it was the first time I had asked for my money back and that I needed to send a written cancellation, which I immediately provided. The next week I followed up to see when I should be expecting my money. He told me he hoped to have it out that week but it wouldn't be in certified funds as I requested. After a few back and forths, he told me to "shut up and stop being a ____" and that he had 30 days to return my money (flat out lie, as that's not mentioned in the contract anywhere). Well, it's been 40 days since I gave my written cancellation as requested and still no money. He has lied to a division of the Florida Attorney General's office and has lied to the BBB. Overall, he's a liar and a thief with no conscience whatsover. You should be ashamed of yourself, Mr Taylor. DO NOT DO BUSINESS WITH THIS MAN, HE WILL RIP YOU OFF!!!!!
Cons: Don't listen they Torn up my lawn they cut the grass so short that is has died
Comment: I have never a company that is so incredibly terrible at cut grass if u want your lawn torn up this the company