The Most Thorough Cleaning Ever or it's Free! If you're not happy we will reclean it at no charge. If you're still not happy with our Platinum cleaning we'll return your money. We've been a family-owned and run cleaning service since 1989. We service Alexandria VA and all suburbs in the Northern Virginia area. We clean carpet, fine oriental area rugs, upholstery, and wood and tile floors. We also clean houses and offices and perform restoration dry out services for water or flood damage.