The Tech Shop a group of individuals who consider ourselves very good technicians. We also consider ourselves very customer service oriented. The marriage of these two qualities helps The Tech Shop provide world class customer support to our customers. Stereotypical IT support consists of a technician talking way over your heads in terms you don’t need to understand. That’s one area where we’re different. We also consider ourselves very customer service oriented. The marriage of these two qualities helps The Tech Shop provide world class customer support to our customers. Stereotypical IT support consists of a technician talking way over your heads in terms you don’t need to understand. That’s one area where we’re different.