Spectrum Corp.
Phone
713 944 6200
Description
Spectrum solutions not only capture real-time and historical content from the leading contact center providers, but go beyond the normal and create visual cues from other sources. Data and metrics in the form of ticketing systems, databases, JSON and XML feeds etc. All collected data can then be consolidated into meaningful metrics that are funneled to agent & manager desktops, large TV Wallboards, web-based reports, email, and smart devices.
Categories
Industry, Technical Employment
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