Legacy Service USA LLC

Phone

267-777-7717

Address 95 James Way, Suite 100 Southampton, PA, 18966
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Description

Since being founded in 2005, Legacy Service USA has become the most reputable roofing, siding and windows company to provide everlasting exterior remodeling projects to homes throughout Pennsylvania, New Jersey, and Delaware. Our company stands on a foundation built upon old world ethics and preserving customer loyalty. We believe that home remodeling should always be transparent, hassle-free and rewarding

Legacy Service USA LLC is your all-in-one solution for residential exterior renovation. Our goal is to build and maintain strong client relationships by providing remarkable service and unmatched quality. Every employee on our team holds the passion, skills, and integrity to give you the home you’ve always dreamed of. Servicing throughout Pennsylvania, New Jersey, and Delaware, you can trust us to continue to be your first choice for all exterior remodeling needs.

Legacy Service USA LLC Reviews

1.0 · 1 review Write a Review

Denise C. 09/26/2024 16:09

1.0

Pros: Legacy will agree when they perform their work inaccurately.

Cons: Legacy had to have us admonish them for their improper work.

Comment: We had a very bad experience with Legacy Service USA. We do not recommend this company at all. Check any and all contractor’s work because you need to find out which one is highly professional and educated versus those who cut corners as much as possible or a contractor who is simply inexperienced and ignorant of performing beyond expectations. Here is our horror story when we hired Legacy Service to remove our existing stucco and install James Hardie plank lap siding. Unbeknownst to us Legacy hired out-of-state subcontractors and never showed us proof of their insurance or contractors license. We requested to see the work permit only to find out Legacy did not pull the permit at the beginning of the job as required by the Township, but pulled the permit after the work began which put us in a $100 violation with the Township. Legacy did a decent job removing the stucco from our house but did leave behind more debris than we cared for in our yard. To check for any possible wood damage under the now exposed foam board, instead of neatly cutting into our foam insulation to see what was underneath, Legacy struck at it with the hammer claw leaving a gap in the insulation. Legacy did not install our James Hardie plank siding according to manufacturer’s specifications which violates and voids the James Hardie 30-year Limited Warranty for our plank lap siding. Here’s what they did incorrectly: For our specific siding installation the nails should be 3” long but Legacy used 2-3/16” long nails instead. Nails should hit every stud but Legacy did not measure out the studs to nail into. Flashing installed under each seam should be 9-1/4” x 6” but Legacy used small slivers instead. Plank edges cut in the field should be painted and caulked before installing but this was not done at all by Legacy. Legacy was going to remedy the situation but we could not trust this company to perform further work on our house. We paid two of the three payments. We should have held back the second payment knowing things were going so badly. Take it from us...check on your contractor's work as much as possible and never ever feel pressured or under any obligation to pay a contractor when they are blatantly performing poorly.

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