Recently our storage is broken in and I lost all my valuable and documents which is not easy to be replaced. When talked to regional manager got a comment of you should not put your valuables in storage!!! why you think anyone rents a storage ? when you want to move or when you are in apartment complex you feel safer if you don't keep the most important things in an unsafe place. The public storage claims on website it is safe place for your belongings and apparently this is just a BS for advertisement. their cameras are just not working for security and they are just for taking nice pictures of the birds!!! Words is not enough to explain our feelings and their communication skill is so wonderful you think you are repeating yourself without getting any result. I feel anger and disappointment for trusting this company.