Comment: The woman on the phone was very rude. I asked her a question about my 96 year old aunts insurance and she told me "Sir, didn't tell me your stories it's not my problem. I'm busy. This is not my problem!" I asked her why she was being so rude, my aunt needs a walker, please help me......"She said, "Call Medicare and deal with them, i dont care about your situation. Of you don't have money for me, i have nothing to say to you!" I told her my aunt has insurance, why should we pay cash? She then proceeded to curse me in Russian and laughed at me. I would never have imagined a business would talk to me like this.....we were on the phone for No more than 1-2 minutes, literally. It's not like i was being annoying or taking her time up. That's twice in a few months i called there for to make an order and she was mean and rude bc i didn't want to pay cash. It's a medical supply store.....craziest business encounter i ever had.