Cons: Claude is a FRAUD!  Scam repair technician.  He did not Test ride my bike, gear hopping immediately, he put on a dry rotted tire that failed after 4 months & approximately 500 miles max, charged $200, took a full week to fix, I had to spend an add'l $58 to replace the WORTHLESS TIRE he put on it but told me, "...like a NEW BIKE" upon pickup.  AVOID!!  Only '1-star' because it is the lowest rating available.