Pros: Great company and easy to deal with!
Comment: Have to say Value Dry made a difficult situation easy. I contacted a few waterproofing companies and from the start Value Dry made us feel comfortable. Maurice came out and took a look at what we needed done and gave us the best course of action, explaining everything that was needed and why!. When they were about to start the job foreman called and confirmed everything and explained when they will be there and how long it will take. The arrived on time and keep everything clean and on schedule. We were completely happy with the whole process and highly recommend Value Dry!
Comment: We were sick of years of having water issues in our basement, both from wall seepage and flash flooding, being in a low-lying area.... until we got fed up and decided to look into some professionals. Value Dry was the company we decided to hire after their boss, Jim, personally took the time to correspond with us and to meet us in person. Once we hired them, the team they sent was very professional, efficient, and surprisingly fast and clean. We had French drains installed around our interior perimeter in the basement, along with membranes covering our walls... on top of that, they installed a high tech sump pump battery backup and even walked us through the setup of it. We were very pleased with the work done and look forward to hiring them again for the next phase of our basement remodel- finishing it!
Comment: i bought a groupon with this company as a xmas gift for my mother. they called on dec 17 to let me know they would be here to do the work either thurs(dec 22) or fri(dec 23)...friday morning came and i still had not heard anything from them so i called and they said they could do it on Jan 3...i let them know i needed it done that day considering that was when they told me they would be here (keep in mind they come to your home so i had already taken the day off work), so they said they would be here at 2 pm. well of course noone showed up, they started calling me around 3pm. at that point i had already contacted groupon to get it switched to a new company. they proceeded to tell me i still had to pay for it, even though no services were completed. i told them that wasn't going to happen, and then he told me i would be getting a summons for $180 and he would see me in court. I don't know when it became customary for a merchant to try to get money from a customer for services that the merchant failed to complete.
Comment: I had the best time with Tiara this program is most important for everyone...❤❤keepthebeat