Jess C. 07/17/2016
Cons: Red Flag: Damien took a 537 dollar deposit, I never saw him Again..
Comment: I hired Mr. Damien Gunn of Hardwood Hero Company to re-sand and refinish existing wood floors at my new home. It was a 2-day job, which included sanding, and a poly finish for a total of 1342.50. Mr. Gunn required a 537.00 check upfront for materials before starting the job. He cashed the check immediately from my bank account. Mr. Gunn No Showed 4 days in a row and was difficult to communicate with. When I was finally able to communicate with him that I was dissatisfied with the repetitive No Shows, poor communication, and that I wanted my deposit money back because I was dissatisfied with his service. Mr. Gunn then stated verbally, a time and date to give me the money that he owes me in person for the amount 537.00 in check. Mr. Gunn never showed up and never returned the 537.00 dollars he owes me. He will not return my emails and calls in regards to the matter. I lost 537.00, which was a devastating loss as I just bought my first home.
Comment: Young Hard working men, they get it done professionally, and always show up on time!!