Call Center Optimization Group offers a full suite of call center services with RESULTS you can count in. Nationwide - Worldwide. Whether you need an interim Operations Leader, have problems with staff attrition, are engaged in a large scale "turn around" effort or just need help improving any area of your contact center; the CCOG team is ready to help. We are a passionate and positive group, who live to help YOU succeed. At CCOG, we have the experience, talent, and the tools to take your operation to the next level. We'll listen to your goals, methodically assess the situation, collaborate with you and your team to create a plan; Then passionately work to achieve your goals. The Call Center Optimization Group is here to support you! Call us.