Save yourself the trouble with these people. If anything doesn't go their way, they will do anything possible to screw you over. They don't keep up on the rentals, even when things are falling apart you can't expect them to come fix it for months and months. They will charge you for things you never agreed upon and treat you like absolute garbage if you question anything despite them having zero contracts or written agreements for any of it. Completely lack any professionalism at all. Save yourself a huge headache and just don't rent with these people at all.