Failure to complete the task at hand the first time around. Failure to keep my house cleaned up from work and workers.

I contacted E. L. White once I had a leak. He sent guy out and said it was the upstairs toilet, even though the bathtub was sitting where the leak occurred. After a month and half of drywall dust and all over my kitchen and in my tile floors, I was told it was completed. After 2 showers were taken the SAME leak occurred again. Now mind you I paid out $7500 for this fix. Contacted Mr. White at 2 am and was informed that they ONLY dumped a 5 gal bucket in the drain NEVER tested the faucet. Then after 2 more weeks of delays finally fixed and wants to charge another $2800 for the SAME LEAK!!!!